Privacy Policy - All Custom Roofing and Guttering

Privacy Policy

Last updated: March 2026

All Custom Roofing (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and store your personal data when you use our website.

1. Who We Are

    All Custom Roofing is a roofing services provider based in the United Kingdom.

    If you have any questions about this policy, please contact us via the details on our website.

    2. What Data We Collect

      We may collect and process the following data:

      a. Information You Provide

      When you fill in our contact form, we may collect:

      • Your name
      • Your email address
      • Your phone number
      • Details about your enquiry

      b. Website Usage Data

      We use Google Analytics and Google Search Console to collect information about how visitors use our website. This may include:

      • Pages visited
      • Time spent on pages
      • Device type and browser
      • General location (not precise)
      • Search queries that lead to our website

      This data is collected in an aggregated and anonymised form where possible.

      3. How We Use Your Data

        We use your data to:

        • Respond to your enquiries
        • Provide quotes or information about our services
        • Improve our website and user experience
        • Monitor website performance and traffic

        We do not sell your personal data to third parties.

        4. Legal Basis for Processing

          We process your data under the following lawful bases:

          • Consent – when you submit a contact form
          • Legitimate interests – to improve our website and services

          5. How We Store Your Data

            Your data is stored securely and only kept for as long as necessary to fulfil the purpose it was collected for.

            We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

            6. Sharing Your Data

              We may share your data with trusted third parties where necessary, including:

              • Google Analytics
              • Google Search Console

              These providers may process data outside the UK. We ensure appropriate safeguards are in place.

              7. Cookies

                Our website uses cookies to improve your experience and collect usage data.

                You can control or disable cookies through your browser settings.

                8. Your Rights

                  Under UK data protection law, you have the right to:

                  • Access your personal data
                  • Request correction of inaccurate data
                  • Request deletion of your data
                  • Object to or restrict processing

                  To exercise your rights, please contact us.

                  9. Changes to This Policy

                    We may update this policy from time to time. Any changes will be posted on this page.